Privacy Policy

1. Introduction

Welcome to Welt. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, telephone numbers, billing address
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services
• Profile Data: Your username and password, your interests, preferences, feedback and survey responses
• Business Data: Company information, project data, financial records, documents you upload

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer and create your account
• To provide and manage your access to our services
• To process and deliver your orders and manage payments
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To enable you to participate in surveys or contests
• To improve our website, products/services, marketing or customer relationships
• To make recommendations to you about goods or services that may be of interest to you
• To comply with legal obligations

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption and security protocols including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to access: Request access to your personal data
• Right to correction: Request correction of your personal data
• Right to erasure: Request erasure of your personal data
• Right to object: Object to processing of your personal data
• Right to data portability: Request transfer of your personal data
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@weltbuild.com. We will respond to your request within 30 days.

7. Third-Party Services

We may share your personal data with third-party service providers who perform services on our behalf:

• Cloud Hosting: Supabase for database and authentication services
• Error Tracking: Sentry for monitoring and error reporting
• Email Services: Resend for transactional emails
• Analytics: Basic usage analytics (anonymized)

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. International Transfers

We may transfer your personal data outside your country of residence. Whenever we transfer your personal data out of your jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

• Essential Cookies: Required for the operation of our website
• Functional Cookies: Enable personalized features
• Analytics Cookies: Help us understand how visitors interact with our website

10. Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@weltbuild.com
• Through our website: Support page contact form

13. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR.Welt aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us at privacy@weltbuild.com.

14. California Privacy Rights

If you are a California resident, you have specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information is being collected
• The right to know whether your personal information is sold or disclosed and to whom
• The right to say no to the sale of personal information
• The right to access your personal information
• The right to equal service and price, even if you exercise your privacy rights